Privacy Policy

Effective Date: July 15, 2026

Welcome to Hafregrynen.com (the "Website"). We respect your privacy and are committed to protecting the personal data we collect from you or that you provide to us. This Privacy Policy describes how we collect, use, maintain, protect, and disclose that information when you visit our website, book suites, or utilize our premium casino resort services.

1. Information We Collect About You

We collect several types of information from and about users of our Website, including:

• Identity Data: First name, maiden name, last name, username, or similar identifier, and passport number/ID card for reservation and casino compliance verification.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Financial Data: Bank account and payment card details used to secure transactions.
• Transaction Data: Details about payments to and from you and other details of services you have purchased from us.
• Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting, operating system, and platform.

2. How We Use Your Information

We use the information we collect about you to deliver a highly personalized luxury experience, including:

• To process and secure your hotel reservations and custom casino VIP requests.
• To verify your identity for secure access to our casino gaming floor in accordance with regional gaming authority rules.
• To manage our relationship with you, including notifying you about changes to our terms or privacy practices.
• To protect the safety and security of our guests, premises, and digital infrastructure, including fraud prevention systems.

3. Disclosure of Your Information

We do not sell, trade, or otherwise rent your personal identification information to third parties. We may disclose personal information that we collect or you provide as described in this privacy policy to our trusted subsidiaries, affiliates, contractors, service providers, and other third parties we use to support our business (such as payment processors and secure booking systems) who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

4. Data Security Protocols

We have implemented state-of-the-art administrative, technical, and physical security measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All transaction information is encrypted using advanced Secure Socket Layer (SSL) and Transport Layer Security (TLS) technologies before transmission.

5. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page.

GDPR/CCPA & Cookies Policy

Last Updated: July 15, 2026

1. General Data Protection Regulation (GDPR) Compliance

For individuals residing in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). Under these guidelines, you possess the following rights:

• Right of Access: You have the right to request copies of your personal data from us.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure ("Right to be Forgotten"): You have the right to request that we erase your personal data, under certain legal conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

2. California Consumer Privacy Act (CCPA) Compliance

For residents of California, the California Consumer Privacy Act (CCPA) provides specific rights regarding personal information:

• The right to know what personal information we collect, use, disclose, and sell.
• The right to request deletion of personal information held by us.
• The right to opt-out of the sale of personal information (Note: Hafregrynen does not sell your personal data).
• The right to non-discrimination for exercising your privacy rights.

3. Cookies and Tracking Technologies Policy

Our Website uses cookies to enhance your browsing experience, analyze site traffic, and deliver customized content. A cookie is a small text file placed on your device's storage by your web browser.

Types of Cookies We Use:

• Essential Cookies: Critical for the fundamental operations of our booking engine and target-based routing system. Without these, the website cannot function correctly.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website when using it. This helps us improve the website's performance.
• Functionality Cookies: Used to recognize you when you return to our website, enabling us to personalize content and remember your luxury preferences.

You can choose to set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.

Terms of Use

Last Revised: July 15, 2026

Welcome to Hafregrynen.com. These Terms of Use ("Terms") govern your access to and use of this Website, including all content, booking features, and digital portals operated by Hafregrynen Holding Group AG. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not utilize our digital systems.

1. Age Verification and Eligibility

This Website, our casino amenities, and physical gaming floor are designed strictly for adults. You must be at least eighteen (18) years of age (or the legal age of majority in your jurisdiction, whichever is higher) to access our gaming facilities or use booking tools on this site. By making inquiries, you warrant that you are of legal age and possess the legal authority to enter into these binding terms.

2. Intellectual Property Rights

All content, designs, texts, graphics, structural code, layout engines, database rights, trade secrets, logos, and trademarks shown on this Website (the "Intellectual Property") are the sole property of Hafregrynen or its licensors. You are granted a limited, non-transferable, revocable license to access this site for personal, non-commercial booking and exploratory activities. Any reproduction, distribution, modification, or unauthorized mirroring of our technical or structural code is strictly prohibited.

3. Booking Security and Payment Guarantee

When booking a suite, villa, or reserving private salon access, you must provide valid, accurate billing information. You authorize Hafregrynen to verify your credit card status with relevant financial systems. Cancelations, deposit returns, and late arrivals are managed strictly in accordance with the specific booking tariff presented to you at the time of reservation.

4. Prohibited Digital Activities

Users are strictly prohibited from using our digital systems to:

• Attempt to gain unauthorized access to our secure servers, guest databases, reservation networks, or financial gateways.
• Introduce any malicious malware, viruses, bots, scrapers, trojans, or logic bombs designed to disrupt site performance.
• Utilize automated software to scrape price indices, slot configuration statistics, or room availability data.

5. Limitation of Liability

Hafregrynen provides this digital platform on an "as-is" and "as-available" basis without any warranties, express or implied. Under no circumstances shall Hafregrynen, its board of directors, officers, or service partners be held liable for any indirect, consequential, punitive, or special damages arising out of your inability to access this website, use booking services, or interface with our systems.

Responsible Gambling

Play with Elegance, Play Responsibly

At Hafregrynen, we believe that elite gaming should always remain an elegant, controlled form of recreational amusement. We are completely committed to promoting a healthy, responsible gaming culture for our guests and VIP patrons. Gambling should be treated as a leisure activity, not as an income-generating mechanism or an emotional escape.

1. Self-Exclusion & Restricting Your Account

If you feel that your gaming is no longer a positive, controlled experience, Hafregrynen provides absolute, legally backed self-exclusion mechanisms. These can be executed immediately:

• Temporary Cool-Off: Suspend your casino floor access, private salons, and online booking engines for 24 hours, 7 days, or 1 month.
• Permanent Self-Exclusion: Complete, irreversible ban from entering the physical casino premises, VIP suites, and digital interfaces. This exclusion is registered across national regulatory databases.

2. Knowing Your Limits: Self-Assessment

Ask yourself the following questions to check the health of your gaming habits:

• Do you gamble to escape from reality, personal conflicts, or daily stress?
• Have you ever lied or concealed the actual amount of money or time you spend gambling?
• Do you feel an urgent, compulsive need to chase losses immediately after a negative streak?
• Have you sacrificed time with family, work obligations, or personal assets to fund your gaming?

If you answered "yes" to any of these questions, we highly recommend taking a step back and contacting one of the independent support organizations below.

3. Global Support Resources

Professional, confidential help is available 24/7. These independent bodies offer counseling, financial guidance, and emotional support networks: